Storm damage roofing claims in DuPage County, Illinois

The adjuster who inspects your roof is hired and paid by the insurance company.

They stand in the driveway, look up at the slope, and ask a question you have no reason to know the answer to: this looks like wear and tear to me — which of these marks is hail?

That question is the whole claim. Knowing which mark is hail, documenting it, and defending it when the answer is challenged is what a licensed public adjuster does.

Two things worth knowing before you call. Your deductible is yours to pay on any claim, whether or not you have help with it. And the fee for that help is set in writing before any work begins.

We work property insurance claims across DuPage County — a county of established subdivisions and mature tree cover, with the Elmhurst-Hinsdale corridor at its eastern edge. DuPage recorded 18 hail reports on July 27 2026 — the heaviest of any county in our area — including two and a half inch stones west of Westmont and two inch stones at Clarendon Hills.

What shapes a DuPage County claim

Mature canopy changes what a storm does to a property. Wind losses here often arrive as impact damage — limbs on roofs, punctures, damaged gutters and fascia — rather than as uniform uplift, and an estimate that covers the obvious limb strike while omitting the hail that fell in the same storm is common and correctable.

Towns we work in DuPage County

DuPage is the one county here without a town page yet. That is deliberate: a page goes up when a town has something specific to say that the guides below do not already cover, not to fill a gap on a map. Elmhurst, Hinsdale, Westmont, Darien, Downers Grove, Glen Ellyn, Wheaton, Lombard, Villa Park, Addison, Bensenville, Wood Dale, Itasca, Carol Stream, Bloomingdale, Roselle, Winfield and West Chicago are all worked from here.

They were also the towns that took the worst of July 27. The heaviest report in DuPage that day was two and a half inches west of Westmont — second in the metro only to three inch stones in Will County, with two inch stones at and around Clarendon Hills and an inch and three quarters at Oak Brook and Carol Stream. If you are in that corridor, the guides on wear versus hail and on reading a denial letter are the two worth your time.

What July 27 2026 did in DuPage County

DuPage recorded 18 reports on July 27, the heaviest count of any county in our area. The largest was two and a half inches west of Westmont, with two inch stones at and near Clarendon Hills and an inch and three quarters at Oak Brook and Carol Stream.

Stones that size damage more than shingles. At two inches and above, dented vents, flashing, gutters and siding are common and are frequently visible from the ground even when the roof is not.

Figures on this page are National Weather Service Storm Prediction Center preliminary storm reports as of the evening of July 27 2026. Preliminary reports are revised as they are reviewed, and counts move for days after an event.

Common questions

Do you work claims in DuPage County?

Yes. DuPage is one of six counties covered here, along with Cook, Kane, Lake, McHenry, Will.

How long do I have after a DuPage County storm?

Your policy's suit limitation clause sets it, typically about a year from the date of loss, since Illinois imposes no statutory deadline. Read your policy for the actual term. Filing a proof of loss pauses that clock while the carrier reviews, under 215 ILCS 5/143.1.

Prefer not to call? Text 847-208-8380 or email tom.jtpa@gmail.com

Claim guides: Condo & townhome claims · Historic district roofs · Commercial roofs · Hail damage or wear? · Cosmetic or covered? · Denied claims · Supplements · Did hail damage my roof?

Start here: Hail damage: start here

Sources: Where these statements come from